We're Here for You. Whether you need to know how to set a product timer or have questions about shipping, our customer service team has you covered. Find answers to these questions and more below, or contact us for personalised service. Your satisfaction is our top priority.


Need Product Help or Replacement Parts?

View How to videos on Sterno Home YouTube Channel
Download PDF Instructions from website product pages
Click here to purchase Replacement Parts


Contacting Us is EASY!

Please submit a Customer Support Request Form below and you will receive a 

response from a Sterno Home Representative within 7 business days